Refund Policy


Refund & Cancellation Policy

  • Appointments may be cancelled 48 hours before the appointment date and time by sending an email to support@hodo.in. A cancellation fee of Rs 25 will be levied and the balance amount will be refunded within 10 working days.
  • In case if the doctor is not able to provide the service for an appointment that is booked , then a refund claim can be submitted within 10 working days of the appointment date by sending an email to support@hodo.in . The claim would be evaluated and if reasons found valid refund will be initiated and processed within 10 working days.
  • In case if the doctor was late for the consultation but the consultation was completed then the booking will not be eligible for a refund.