Refund & Cancellation Policy
- Appointments may be cancelled 48 hours before the appointment date and time by sending an email to email@example.com. A cancellation fee of Rs 25 will be levied and the balance amount will be refunded within 10 working days.
- In case if the doctor is not able to provide the service for an appointment that is booked , then a refund claim can be submitted within 10 working days of the appointment date by sending an email to firstname.lastname@example.org . The claim would be evaluated and if reasons found valid refund will be initiated and processed within 10 working days.
- In case if the doctor was late for the consultation but the consultation was completed then the booking will not be eligible for a refund.